Terms of service

Welcome to Rawtorque.
By accessing or using our website (www.rawtorque.in) or making a purchase, you agree to comply with and be bound by these Terms of Service (“Terms”).
Please read them carefully before using our site.

1. General Terms

This website is operated by Beyondwill LLP (Trading as Rawtorque).

Throughout the site, the terms “we”, “us” and “our” refer to Rawtorque.

By visiting our site or purchasing from us, you engage in our “Service” and agree to be bound by these Terms, including additional policies referenced here (Privacy Policy, Return & Refund Policy, and Shipping Policy).

These Terms apply to all users of the site, including browsers, customers, vendors, and content contributors.

2. Eligibility

To use our Services, you must:

Be at least 18 years old or using the site under the supervision of a parent/guardian.

Provide accurate, current, and complete account and order information.

Not use our products for any unlawful, unauthorized, or commercial resale purpose without prior written consent.

3. Product Information & Availability

We strive to display accurate product information, descriptions, and pricing.
However, errors, inaccuracies, or omissions may occasionally occur.

Rawtorque reserves the right to correct such errors and update product details or cancel orders affected by them, even after confirmation.

All products are sold subject to availability. We may discontinue items or change pricing at any time without prior notice.

4. Pricing & Payment

All prices listed on our website are in Indian Rupees (INR) and are inclusive/exclusive of applicable taxes as specified.

Payments are processed securely via authorized gateways.

We do not store your full card or payment details on our servers.

Orders may be subject to verification or cancellation if fraud is suspected.

5. Shipping & Delivery

Orders are shipped to the address provided during checkout.

Delivery timelines are estimates only and may vary depending on courier availability, region, and unforeseen logistics delays.

Once a product is handed over to the courier partner, Rawtorque is not liable for delays, loss, or damage caused during transit.

For more details, please refer to our Shipping Policy.

6. Cancellations, Returns & Refunds

All cancellations, returns, and refunds are governed by our Return & Refund Policy.

Orders once dispatched cannot be cancelled unless stated otherwise.

Refunds, where applicable, are subject to inspection and verification upon return.

Rawtorque reserves the right to deduct applicable restocking or shipping charges before refunding any amount.

7. Warranty Disclaimer

Rawtorque is a reseller/trader of third-party automotive accessories and performance parts.

We do not manufacture any products sold on this website.

Any manufacturer warranty (if applicable) will be clearly mentioned in the product listing and will be handled as per the manufacturer’s terms.

Rawtorque makes no representation or warranty regarding product performance, compatibility, or longevity.

Users are responsible for ensuring correct fitment and installation.

8. Limitation of Liability

Rawtorque shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use, misuse, or inability to use any product purchased from our website.

Our liability, in any case, shall be limited to the value of the product purchased.

We do not assume responsibility for vehicle damage, improper installation, or any third-party costs resulting from use of our products.

9. Intellectual Property

All content on this website - including text, logos, images, graphics, and trademarks - is the property of Rawtorque or its licensors and protected under applicable copyright and trademark laws.

You may not reproduce, modify, distribute, or exploit any part of the site content without prior written permission.

10. Prohibited Uses

You agree not to use our website or products for any of the following:

Illegal or fraudulent activities.

Uploading malware, harmful code, or spam.

Collecting or tracking personal information of others.

Interfering with website security or network operations.

Violating any laws, regulations, or third-party rights.

Violation of these terms may result in suspension or legal action.

11. Third-Party Links & Tools

Certain content, products, or services available on our site may include materials from third parties.

We are not responsible for the content, accuracy, or practices of third-party websites.

Any use of third-party tools or integrations (e.g., courier tracking, analytics) is at your own discretion and risk.

12. Indemnification

You agree to indemnify, defend, and hold harmless Rawtorque, its affiliates, employees, partners, and suppliers from any claims, damages, or expenses (including legal fees) arising out of your breach of these Terms or misuse of our products.

13. Governing Law & Jurisdiction

These Terms are governed by the laws of India.
Any disputes shall be subject to the exclusive jurisdiction of the courts of Kochi, Kerala.

14. Policy Changes

Rawtorque reserves the right to modify, replace, or update these Terms of Service at any time without prior notice.
Any updates will take effect immediately upon posting on this page.

15. Contact Information

For any questions or concerns about these Terms, please contact us at:
📧 info@rawtorque.in

📞 9446514691
📍 Rawtorque,, Mezhuveli P.O , Pathanamthitta, KL, 689507, IN